Instructions for your return will be provided once you start your return.
If the return meets our return guidelines and conditions we will contact you by email once we receive and inspect the return. Your choice of a refund to your original payment method, exchange or credit will be issued. Exchanges will be subject to a new shipping fee.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take two weeks or more before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of
this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.